This Privacy Policy ("Policy") outlines the principles and practices governing the collection, use, disclosure, and protection of your information by Online Mining Exam ("Company"), which operates and manages the website www.onlineminingexam.com ("Site") and its associated platforms (web, apps, emails), and internet-connected devices ("Services"). This Policy is in accordance with the provisions of the Information Technology Act, 2000 ("IT Act"), Information Technology (Intermediary Guidelines) Rules, 2011, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

INTRODUCTION

This Policy forms an integral part of the Terms of Use. By using the Site or Services, you agree to the collection, storage, and utilization of personal information you provide, in compliance with this Policy. The terms "you," "your" refer to the users of the Services, while "we," "us," "our" pertain to the Company.

INFORMATION COLLECTION

When you access the Platform through registration, login, account creation, purchasing services, or interacting via third-party websites or applications, the Company may collect personally identifiable information including but not limited to name, date of birth, gender, photos, email address, phone number, credit/debit card details, location, and examination preferences. This information is used to verify your identity, offer services, manage your account, notify you of changes, administer billing, improve products, send newsletters and promotions, comply with laws, and enhance user experience. You consent to provide this information and acknowledge that withholding it may affect service quality.

AUTOMATICALLY COLLECTED INFORMATION

During interactions with the Platform, certain third-party advertisers and service providers may collect information for transactional and promotional purposes. Information collection includes log files (IP address, device details), mobile device data (device ID, OS details), cookies (interaction history), web beacons (email interaction), mobile analytics (app usage data), and payment information (processed by authorized payment gateways). Please note that data collected is used for communication, service improvement, system administration, and auditing, without identifying personal details.

LINKS TO THIRD PARTIES

The Platform may feature links to external websites. This Privacy Policy does not cover third-party websites. You assume responsibility for risks associated with interactions on such websites.

SHARING OR DISCLOSURE OF INFORMATION

We respect your privacy and do not share your information without permission. However, limited disclosures may occur under legal obligations, contracts, or for service improvement purposes. Disclosures may include legal requirements, service providers, business partners, sponsors, advertisers, and analytics companies, following strict confidentiality agreements.

ACCESSING AND UPDATING INFORMATION

You can access and correct your personal information. The Company strives to maintain accurate data and deletes information not required by law or business purposes. Deletion may take time due to technical constraints.

SECURITY OF INFORMATION

We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or damage. While we employ security measures, no system is invulnerable. We cannot ensure security during data transmission over the internet.

UPDATES AND CHANGES

We retain the right to amend this Policy. Changes become effective upon notice, posted on the Site. Continued use of the Services constitutes acceptance of the modified Policy.

GRIEVANCE REDRESSAL

For complaints, requests, or concerns related to information use, processing, or breaches, please contact our designated Grievance Officer:

Name: Vikram Prabhakaran
Email: vikram@onlineminingexam.com
Please include essential details in your complaint and understand that communication directed to non-designated personnel may not be addressed.

For any questions or suggestions about the Policy, you can also contact us using the provided contact information.

We request that you provide the following information in your complaint:

• Identification of the provided information.
• Clear indication if the information is personal or sensitive.
• Your contact details: address, telephone number, or email.
• A statement that the information has been incorrectly processed or disclosed without authorization.
• A declaration that the information in the notice is accurate and that you are authorized to act on behalf of the alleged infringed party.

The Company may reach out to you for additional details regarding your complaint and the issues raised.

Please note that the Company is not liable for any communication addressed to non-designated personnel.

For any questions, suggestions, or inquiries about this Privacy Policy, you can contact us using the following contact information:

Contact Information:

Email: info@onlineminingexam.com
Postal Address: C2A Wynn Plaza Mayur Vihar Phase1 - 110091 New Delhi, Delhi

CONCLUSION

This Privacy Policy outlines how Online Mining Exam handles your personal information, ensuring your privacy and data security. We encourage you to review this Policy periodically for updates and changes. Your continued use of the Services signifies your acceptance of the terms outlined in this Policy.

Effective Date: 23/08/2023

Thank you for using Online Mining Exam's services. Your trust is important to us, and we are committed to safeguarding your privacy.